- Transparent Data Service Pricing
Calculate real-time pricing for our comprehensive data services. Choose from individual service plans, cost-effective pool plans for multiple locations, or flexible top-up options. All pricing is transparent with no hidden fees - simply enter your requirements to see instant quotes.
Interactive Pricing Calculators
Monthly Service Plan
Individual service line with dedicated data allocation
Service Plan Benefits:
- Priority network access with guaranteed speeds
- 99.9% uptime SLA with service credits
- 24/7 priority technical support
- Monthly billing with flexible plan changes
- Plans 25GB and below: Fixed access fee of GHS 500 includes all setup and activation costs
Service Plan Top-Up
Instant data credit for your existing service plan
Top-Up Benefits:
- Instant data credit to your account
- No expiration on top-up data
- Available 24/7 through our portal
- Flexible amounts from 1GB to 1000GB+
Monthly Pool Plan
Shared data pool across multiple service lines
Pool Plan Benefits:
- Priority network access with guaranteed speeds
- 99.9% uptime SLA with service credits
- 24/7 priority technical support
- Multiple service line support with shared data pool
- Monthly billing with flexible plan changes
- Cost-effective pricing for multiple service lines
Pool Data Top-Up
Instant data credit for your shared pool account
Pool Top-Up Benefits:
- Instant data credit to your pool account
- Shared across all service lines in the pool
- Available 24/7 through our portal
- Flexible amounts from 1GB to 1000GB+
- Cost-effective for multiple service lines
Service Overview
Service Plans
- • Monthly subscription with predictable costs
- • Tiered pricing - better rates for higher volumes
- • Enterprise-grade SLA and priority support
- • Flexible plan modifications each billing cycle
Data Top-Ups
- • On-demand data with instant activation
- • Pay only for what you need, when you need it
- • Ideal for handling unexpected traffic spikes
- • No long-term commitments or contracts
Pool Plans
- • Shared data allocation across multiple service lines
- • Significant cost savings for multi-location businesses
- • Unified billing and centralized account management
- • Easily scalable as your business grows
Pool Top-Ups
- • Instant data boost for your entire pool
- • Automatically distributed across all active lines
- • Perfect for seasonal or project-based increases
- • Maintains cost efficiency of pool pricing
Service Management Guide
Understanding Plan Changes and Data Allocation
This example demonstrates how different service actions affect your data allocation across billing periods. Based on a current 500 GB service plan.
| Service Action | Current Month Impact | Next Billing Cycle |
|---|---|---|
| Plan Downgrade to 200 GB | 500 GB (unchanged) | 200 GB |
| Plan Upgrade to 1000 GB | 1000 GB (immediate) | 1000 GB |
| Data Top-Up of 100 GB | 600 GB (500 + 100) | 500 GB (base plan) |
| Service Cancellation | 500 GB (until end of period) | Service Terminated |
Important Service Guidelines:
- Plan Changes: Downgrades take effect next billing cycle, upgrades are immediate
- Top-Ups: Applied instantly to current month's allocation
- Data Rollover: Unused top-up data expires at month-end
- Cancellations: Service continues until current billing period ends
Additional
Service Level Agreement (SLA)
We guarantee 99.9% network uptime with comprehensive service level commitments:
- Network availability guarantee with automatic service credits
- Response time commitments for technical support
- Performance benchmarks for data speeds and latency
- Proactive monitoring and incident management
- Monthly SLA reporting and transparency
Service Credits: Automatic billing credits applied when SLA thresholds are not met
Dedicated Account Manager
Every enterprise client receives a dedicated account manager for personalized service:
- Single point of contact for all service needs
- Proactive account monitoring and optimization
- Quarterly business reviews and planning sessions
- Priority escalation for critical issues
- Custom reporting and analytics insights
Direct Access: Dedicated phone line and email for immediate assistance
Custom Enterprise Pricing
For large-scale deployments and custom requirements, contact our enterprise team:
Phone
+233 596 992 625
service@knoxxa.digital
Live Chat
Available 24/7 on our website
Volume Discounts: Significant savings available for high-volume data plans and multi-year contracts
